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Security policy

We've made security our top priority to ensure that customer records, and transaction data and Voice Signatures are kept secure at all times.

PCI Compliance

CISP compliance (Credit Card Scheme Compliance) is required of all service providers that store, process, or transmit cardholder data. The program applies to all payment channels, including retail (brick-and-mortar), mail/telephone order, and e-commerce. Compliance with CISP means compliance with the PCI Data Security Standard with the required program validation. The Payment Card Industry (PCI) Data Security Standard offers a single approach to safeguarding sensitive data for all card brands.

Using the PCI Data Security Standard as its framework, CISP provides the tools and measurements needed to protect against cardholder data exposure and compromise. The PCI Data Security Standard consists of twelve basic requirements and corresponding sub-requirements but these can be summarised as follows:

  • Building and Maintaining Secure networks
  • Protecting sensitive data,
  • Maintaining a vulnerability program by developing and maintaining secure systems and applications,
  • Implementing and managing strong access controls,
  • Regular monitoring and testing, and;
  • maintaining information security policies.

CashFlows® (a trading name of Voice Commerce Limited) is PCI Level 1 certified and its payment services are available globally in multiple currencies to support multiple payment types. Businesses are normally enabled to start accepting payment from their customers via CashFlows® on the day they apply. Due to the way our system works Merchants are saved the time and effort of complying with PCI in their own right without breaching Visa and MasterCard's mandatory enforcement of the Payment Card Industry Data Security Standard. For completeness however we have outlined the full requirements below:

Transaction security

All transaction information passed between merchant sites and CashFlows' systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from CashFlows® are secure and tamper-proof via SSL.

Encryption and Data Storage

Once on our systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards. The encryption keys are held on state-of-the-art, tamper proof systems, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and card schemes to ensure it remains so.