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Due to the COVID-19 pandemic, thousands of businesses have turned to online channels to reach customers who could no longer visit them in person. Very quickly, digital payments technology, including cards and wallets, have become the dominant way to pay across Europe.
Whether you’re thinking about launching a new website, looking to improve your checkout, or just want to get a handle on how eCommerce can help your business, it’s important to think about your end-to-end customer experience – and that includes online payments.
Navigating eCommerce and digital payments, however, is not always an easy experience. Complicated terms and sophisticated tech can leave you feeling out of your depth and overloaded with information.
This guide has been written as a resource for anyone with responsibility for payments in a traditional or digital business, either as an introduction or refresher. We’ll help you understand the basics and give you the information you need to be able to connect payments seamlessly.
