---
title: "The Future of Retail Payments: Adapting to the digital demands"
description: "The future of retail payments: Adapting to the digital demands"
image: https://www.cashflows.com/hubfs/Podcast%20-%20Retail%20Systems%20copy.jpg
---

[![blue_logo](https://www.cashflows.com/hs-fs/hubfs/Blog%20images/Blog%20Images%202021/blue_logo.png?width=143&height=26&name=blue_logo.png) ](https://www.cashflows.com)

- Products
  
    - [ Payment Processing ](https://www.cashflows.com/solutions/payment-processing)
      
      ![payment-processing-icon](https://www.cashflows.com/hubfs/Solution%20Menu%20Imagery/payment-processing-icon.svg)
      
      #### [Payment Processing](https://www.cashflows.com/solutions/payment-processing)
      
      Fast, secure, easy - card processing to support your business
      
      
      
      
      
      
      
      #### [Anytime Settlement Get access to your funds within hours](https://www.cashflows.com/solutions/anytime-settlement)
      
      
      
      #### [Account Updater Automatically update lost or stolen card details](https://www.cashflows.com/solutions/account-updater)
      
      
      
      #### [Direct Send Pay out to card in minutes](https://www.cashflows.com/solutions/instant-payout)
      
      
      
      #### [3D Secure V2.2 Get ready for two-factor authentication](https://www.cashflows.com/solutions/3d-secure)
      
      
      
      #### [Network Tokens Revolutionizing digital transactions](https://www.cashflows.com/solutions/network-tokens)
    - [ In-Person Payments ](https://www.cashflows.com/solutions/point-of-sale)
      
      ![payments-in-person-icon](https://www.cashflows.com/hubfs/Solution%20Menu%20Imagery/payments-in-person-icon.svg)
      
      #### [In-Person Payments](https://www.cashflows.com/solutions/point-of-sale)
      
      All you need for taking card payments in person
      
      
      
      
      
      
      
      #### [SUNMI P3 Seamless, secure and speedy payments](https://www.cashflows.com/solutions/sunmi-p3)
      
      
      
      #### [SUNMI P2 SE Smart POS with the power of Android](https://www.cashflows.com/solutions/sunmi-p2-se)
      
      
      
      #### [SUNMI P3 Mix All-in-one POS solution for business](https://www.cashflows.com/solutions/sunmi-p3-mix)
      
      
      
      #### [Countertop card machine Castles Vega Countertop specifications](https://www.cashflows.com/countertop-card-machine)
      
      
      
      #### [Mobile card machine Castles Vega 3000 Mobile specifications](https://www.cashflows.com/mobile-card-payment-machine)
      
      
      
      #### [Smart POS card machine Castles Saturn 1000 F2 specifications](https://www.cashflows.com/smart-pos-card-machine)
      
      
      
      #### [Compare Card Machines Compare our latest card machines](https://www.cashflows.com/compare-card-machines)
    - [ Payment Gateway ](https://www.cashflows.com/solutions/online-payments)
      
      ![online-payments-icon](https://www.cashflows.com/hubfs/Solution%20Menu%20Imagery/online-payments-icon.svg)
      
      #### [Payment Gateway](https://www.cashflows.com/solutions/online-payments)
      
      Start taking payments online today
      
      
      
      
      
      
      
      #### [Hosted Checkout Easy, secure and compliant payments for your website](https://www.cashflows.com/solutions/hosted-checkout)
      
      
      
      #### [Virtual Terminal Phone payments made easy for your team](https://www.cashflows.com/solutions/virtual-terminal)
      
      
      
      #### [Pay by Link Take card payment on invoices and emails](https://www.cashflows.com/solutions/pay-by-link)
      
      
      
      #### [Cashflows Portal Access to your data and payment tools in real-time](https://www.cashflows.com/solutions/cashflows-portal)
      
      
      
      #### [Click to Pay The revolutionary digital wallet](https://www.cashflows.com/solutions/click-to-pay)
    - [ Fast Onboarding ](https://www.cashflows.com/solutions/fast-onboarding)
      
      ![CF NAV - Faster Customer Onboarding 2024](https://www.cashflows.com/hubfs/Icons/CF%20NAV%20-%20Faster%20Customer%20Onboarding%202024.svg)
      
      #### [Fast Onboarding](https://www.cashflows.com/solutions/fast-onboarding)
      
      A game-changing tool that puts you in control of your customer applications
    - [ Omnichannel ](https://www.cashflows.com/solutions/omnichannel)
      
      ![omnichannel-icon](https://www.cashflows.com/hubfs/Solution%20Menu%20Imagery/omnichannel-icon.svg)
      
      #### [Omnichannel](https://www.cashflows.com/solutions/omnichannel)
      
      Take payments wherever your customers shop
    - [ Cashflows Advance ](https://www.cashflows.com/solutions/cashflows_advance)
      
      ![Cashflows Advance](https://www.cashflows.com/hubfs/Cashflows%20Advance.svg)
      
      #### [Cashflows Advance](https://www.cashflows.com/solutions/cashflows_advance)
      
      Alternative business financing
    - [ Solutions for sectors ](https://www.cashflows.com/solutions/solutions-for-sectors)
      
      ![CF NAV - Solutions for Sectors 2024](https://www.cashflows.com/hubfs/Icons/CF%20NAV%20-%20Solutions%20for%20Sectors%202024.svg)
      
      #### [Solutions for sectors](https://www.cashflows.com/solutions/solutions-for-sectors)
      
      Your industry supported with card payments
      
      
      
      
      
      
      
      #### [Retailer payment systems Retail payment solutions to support your business.](https://www.cashflows.com/solutions/retail)
      
      
      
      #### [Insurance payment processing Seamless payment processing for Insurance, Brokers and MGA's.](https://www.cashflows.com/solutions/insurance)
      
      
      
      #### [Financial services payment solutions From recurring billing, to payout, we’re ready to support you.](https://www.cashflows.com/solutions/financial-services)
      
      
      
      #### [Veterinary payment systems Payments you can trust to help your business grow.](https://www.cashflows.com/solutions/vets)
      
      
      
      #### [Dental payment systems Seamless and secure systems for dental payments.](https://www.cashflows.com/dental-payment-systems-cashflows)
- [Partner with us ](https://www.cashflows.com/solutions/partnership-opportunities)
- [Shift ](https://www.cashflows.com/shift)
- About
- Resources
- Support
- [Developers ](https://developer.cashflows.com/)

[ Login ](https://www.cashflows.com/login)

[ Contact sales ](https://www.cashflows.com/contact)

****

- Products
  
    - [![payment-processing-icon](https://www.cashflows.com/hubfs/Solution%20Menu%20Imagery/payment-processing-icon.svg)
      
      #### Payment Processing
      
      Fast, secure, easy - card processing to support your business
      
      
      
      
      
      ](https://www.cashflows.com/blog/the-future-of-retail-payments#Payment-Processing)
    - [![payments-in-person-icon](https://www.cashflows.com/hubfs/Solution%20Menu%20Imagery/payments-in-person-icon.svg)
      
      #### In-Person Payments
      
      All you need for taking card payments in person
      
      
      
      
      
      ](https://www.cashflows.com/blog/the-future-of-retail-payments#In-Person-Payments)
    - [![online-payments-icon](https://www.cashflows.com/hubfs/Solution%20Menu%20Imagery/online-payments-icon.svg)
      
      #### Payment Gateway
      
      Start taking payments online today
      
      
      
      
      
      ](https://www.cashflows.com/blog/the-future-of-retail-payments#Payment-Gateway)
    - [![CF NAV - Faster Customer Onboarding 2024](https://www.cashflows.com/hubfs/Icons/CF%20NAV%20-%20Faster%20Customer%20Onboarding%202024.svg)
      
      #### Fast Onboarding
      
      A game-changing tool that puts you in control of your customer applications
      
      
      
      
      
      ](https://www.cashflows.com/solutions/fast-onboarding)
    - [![omnichannel-icon](https://www.cashflows.com/hubfs/Solution%20Menu%20Imagery/omnichannel-icon.svg)
      
      #### Omnichannel
      
      Take payments wherever your customers shop
      
      
      
      
      
      ](https://www.cashflows.com/blog/the-future-of-retail-payments#Omnichannel)
    - [![Cashflows Advance](https://www.cashflows.com/hubfs/Cashflows%20Advance.svg)
      
      #### Cashflows Advance
      
      Alternative business financing
      
      
      
      
      
      ](https://www.cashflows.com/solutions/cashflows_advance)
    - [![CF NAV - Solutions for Sectors 2024](https://www.cashflows.com/hubfs/Icons/CF%20NAV%20-%20Solutions%20for%20Sectors%202024.svg)
      
      #### Solutions for sectors
      
      Your industry supported with card payments
      
      
      
      
      
      ](https://www.cashflows.com/blog/the-future-of-retail-payments#Solutions-for-sectors)
- Partner with us
- Shift
- About
- Resources
- Support
- [Developers ](https://developer.cashflows.com/)

[ Login ](https://www.cashflows.com/login)

[ Contact sales ](https://www.cashflows.com/contact)

 Back

[![payment-processing-icon](https://www.cashflows.com/hubfs/Solution%20Menu%20Imagery/payment-processing-icon.svg)

#### Payment Processing

Fast, secure, easy - card processing to support your business

](https://www.cashflows.com/solutions/payment-processing)

##### Features

#### [Anytime Settlement Get access to your funds within hours](https://www.cashflows.com/solutions/anytime-settlement)

#### [Account Updater Automatically update lost or stolen card details](https://www.cashflows.com/solutions/account-updater)

#### [Direct Send Pay out to card in minutes](https://www.cashflows.com/solutions/instant-payout)

#### [3D Secure V2.2 Get ready for two-factor authentication](https://www.cashflows.com/solutions/3d-secure)

#### [Network Tokens Revolutionizing digital transactions](https://www.cashflows.com/solutions/network-tokens)

 Back

[![payments-in-person-icon](https://www.cashflows.com/hubfs/Solution%20Menu%20Imagery/payments-in-person-icon.svg)

#### In-Person Payments

All you need for taking card payments in person

](https://www.cashflows.com/solutions/point-of-sale)

##### Features

#### [SUNMI P3 Seamless, secure and speedy payments](https://www.cashflows.com/solutions/sunmi-p3)

#### [SUNMI P2 SE Smart POS with the power of Android](https://www.cashflows.com/solutions/sunmi-p2-se)

#### [SUNMI P3 Mix All-in-one POS solution for business](https://www.cashflows.com/solutions/sunmi-p3-mix)

#### [Countertop card machine Castles Vega Countertop specifications](https://www.cashflows.com/countertop-card-machine)

#### [Mobile card machine Castles Vega 3000 Mobile specifications](https://www.cashflows.com/mobile-card-payment-machine)

#### [Smart POS card machine Castles Saturn 1000 F2 specifications](https://www.cashflows.com/smart-pos-card-machine)

#### [Compare Card Machines Compare our latest card machines](https://www.cashflows.com/compare-card-machines)

 Back

[![online-payments-icon](https://www.cashflows.com/hubfs/Solution%20Menu%20Imagery/online-payments-icon.svg)

#### Payment Gateway

Start taking payments online today

](https://www.cashflows.com/solutions/online-payments)

##### Features

#### [Hosted Checkout Easy, secure and compliant payments for your website](https://www.cashflows.com/solutions/hosted-checkout)

#### [Virtual Terminal Phone payments made easy for your team](https://www.cashflows.com/solutions/virtual-terminal)

#### [Pay by Link Take card payment on invoices and emails](https://www.cashflows.com/solutions/pay-by-link)

#### [Cashflows Portal Access to your data and payment tools in real-time](https://www.cashflows.com/solutions/cashflows-portal)

#### [Click to Pay The revolutionary digital wallet](https://www.cashflows.com/solutions/click-to-pay)

 Back

[![CF NAV - Faster Customer Onboarding 2024](https://www.cashflows.com/hubfs/Icons/CF%20NAV%20-%20Faster%20Customer%20Onboarding%202024.svg)

#### Fast Onboarding

A game-changing tool that puts you in control of your customer applications

](https://www.cashflows.com/solutions/fast-onboarding)

 Back

[![omnichannel-icon](https://www.cashflows.com/hubfs/Solution%20Menu%20Imagery/omnichannel-icon.svg)

#### Omnichannel

Take payments wherever your customers shop

](https://www.cashflows.com/solutions/omnichannel)

##### Features

 Back

[![Cashflows Advance](https://www.cashflows.com/hubfs/Cashflows%20Advance.svg)

#### Cashflows Advance

Alternative business financing

](https://www.cashflows.com/solutions/cashflows_advance)

 Back

[![CF NAV - Solutions for Sectors 2024](https://www.cashflows.com/hubfs/Icons/CF%20NAV%20-%20Solutions%20for%20Sectors%202024.svg)

#### Solutions for sectors

Your industry supported with card payments

](https://www.cashflows.com/solutions/solutions-for-sectors)

##### Features

#### [Retailer payment systems Retail payment solutions to support your business.](https://www.cashflows.com/solutions/retail)

#### [Insurance payment processing Seamless payment processing for Insurance, Brokers and MGA's.](https://www.cashflows.com/solutions/insurance)

#### [Financial services payment solutions From recurring billing, to payout, we’re ready to support you.](https://www.cashflows.com/solutions/financial-services)

#### [Veterinary payment systems Payments you can trust to help your business grow.](https://www.cashflows.com/solutions/vets)

#### [Dental payment systems Seamless and secure systems for dental payments.](https://www.cashflows.com/dental-payment-systems-cashflows)

[![arow](https://www.cashflows.com/hubfs/Group%2021%20(3).svg)Explore our blog library](https://www.cashflows.com/blog)

[Mobile Payments](https://www.cashflows.com/blog/tag/mobile-payments) [In-person Payments](https://www.cashflows.com/blog/tag/in-person-payments) [Insights](https://www.cashflows.com/blog/tag/insights) [Featured](https://www.cashflows.com/blog/tag/featured)

# The Future of Retail Payments: Adapting to the digital demands

![](https://www.cashflows.com/hubfs/Podcast%20-%20Retail%20Systems%20copy.jpg)

[By Cashflows Press Team](https://www.cashflows.com/blog/author/cashflows-press-team)

 

The future of retail payments

23:55

 

Retail in focus the Retail Systems Podcast in association with Cashflows

 

The Future of Retail Payments: Adapting to the digital demands

While many savvy shoppers had already adopted contactless payment methods over the past decade, the Covid-19 pandemic created a need for a radical rethink of payments in retail. Many customers were forced to change their payment habits when they were required to abandon cash and pay via contactless or services such as PayPal when shopping online.  

                                                                                                                                                A large portion of shoppers have since embraced these payment methods, yet some are still frustrated by the speed at which payments take to process or have lingering security concerns when presented with a point-of-sale device.  

And with this digital-first approach to payments come the inevitable associated risks. While many devices can be updated remotely at the touch of a button, enabling an unprecedented ability to combat security risks and adopt new features, high-profile IT outages – such as those recently experienced by the likes of McDonald’s, Tesco and Sainsbury’s – have raised concerns about the reliability of payment systems and what to do should they fail.

To examine these issues, Retail Systems was joined by Kevin Marlow, Senior Product Manager for *Point of Sale Interactions* at Cashflows.

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