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Company

About us

We’re redefining the payments industry

Careers

Join the team

Media

Cashflows latest press releases

Environmental

Our Commitment to Sustainability

Support

Help centre

Read our knowledge articles and guides

Developer support

Documentation and APIs for integrating to Cashflows

Contact support

Contact us for customer support

Resources

Blog

Read all our latest posts

Case studies

Read about how we help our customers transform their businesses

Research papers

Read our latest research papers

Customer Support

For Cashflows customers. Please complete the contact form to get in touch with our Customer Support Team or contact us on the following email addresses and numbers. 

We know how busy you are. To help you in the most efficient way, we have the following support teams and contact options available. Choose the one you need.

Our office hours are 09:00 – 17:00 (UK time) Monday – Friday.

Our card terminal support line is open 8am - 11pm Monday - Saturday and 10am - 5pm  Sunday.

Account Set Up
Application progress Boarding 0330 128 9855 (Option 3)
Technical set up Implementations
Account Support
Customer support Customer Support 0330 128 9855 (Option 3)
Technical support Technical Support Team
Card Terminal support Payment Terminal Support 0330 128 9855 (Option 2)
Chargeback support Chargeback Team
Product and compliance support Customer Success

If you are not a current Cashflows customer, please contact our sales team to find out how we could help you.

Get in touch

Our offices

We have offices in the UK and Europe.

London

20 Farringdon St

London

EC4A 4AB

United Kingdom

Cambridge

CPC1

Capital Park

Cambridge

CB21 5XE

United Kingdom

Netherlands

Noorderhof 24

5804 BV Venray

The Netherlands