IT Support

To raise a ticket for IT support, please use the links below

Service Desk Portal

Joiners/leavers, hardware requests, computer issues

Raise Ticket
Incident Management

Production/corporate incident tickets

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Raise an Issue

Bugs/issues requests only

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Information Security

Security related tickets e.g. suspicious activity, maware, phishing

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OPS BAU

Business as usual requests for IT platform team - e.g. SFTP/AWS configuration

Raise Ticket
Scheme announcements

All incoming announcements & bulletins from card schemes

Raise Ticket
Analytics

For existing issues or opportunities for improvement

Raise Ticket
Salesforce

Requests, issues or bugs with Salesforce

Raise Ticket
Small change requests

Delivery of new features or enhancements to existing features

Raise Ticket