Security policy

We've made security our top priority to ensure that customer records and transaction are kept secure at all times.

PCI compliance

CISP compliance (Credit Card Scheme Compliance) is required of all service providers that store, process, or transmit cardholder data. The program applies to all payment channels, including face-to-face retail, mail and telephone order, and e-Commerce (online payments). Compliance with CISP means compliance with the PCI Data Security Standard with the required program validation. The Payment Card Industry (PCI) Data Security Standard offers a single approach to safeguarding sensitive data for all card brands.

Using the PCI Data Security Standard as its framework, CISP provides the tools and measurements needed to protect against cardholder data exposure and compromise. The PCI Data Security Standard consists of twelve basic requirements and corresponding sub-requirements. These can be summarised as follows:

  • Building and maintaining secure networks;
  • Protecting sensitive data;
  • Maintaining a vulnerability program by developing and maintaining secure systems and applications;
  • Implementing and managing strong access controls;
  • Regular monitoring and testing; and
  • Maintaining information security policies.

CashFlows is PCI DSS Level 1 compliant, the highest level of card data security.

Transaction security

All transaction information passed between merchant sites and our systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from us are secure and tamper-proof via SSL.

Encryption and data storage

Once on our systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards. The encryption keys are held on state-of-the-art, tamper proof systems, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and card schemes to ensure it remains so.

Reporting a security event

A security event is any attempted or successful unauthorised access, disclosure, or misuse of our Account Management System & Payment Gateway, including hacking and theft.

Please immediately report any suspected security events to our Security Officer by emailing the details of the event to


Get in touch

We pride ourselves on providing the highest quality of service, if you have any questions, or want one of our sales team to get in touch, please use our enquiry form.

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